Satisfaction Survey

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We value your feedback to help us improve eleven Robin Mews. Tell us what we did well?
How can we do better? We would love to hear your comments.

Property

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1. How did you hear about eleven Robin Mews?

 

2. What made you choose eleven Robin Mews?

Accommodation

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3. Overall, how was your accommodation?

 

4. How clean was your room upon arrival?

 

5. How clean was the rest of the house upon arrival?

Services

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6. Overall, how well equipped was the house?

 

7. How would you rate the Broadband / WiFi at the property?

 

8. How were the facilities in the…..
kitchen?

 

bathroom?

 

En-suite?

 

Living Room/Conservatory?

 

eleven Robins Mews team

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9. Overall, how friendly were the eleven Robin Mews team?

 

10. Over the 12 month tenancy, how polite were the team?

 

11. How professional were the team?

 

12. If you had any problems during your tenancy, were they resolved in a timely fashion

 

13. How helpful were the eleven Robin Mews team during your stay?

 

14. How easy was it to make contact?

 

15. How quickly did the eleven Robins Mews team respond to any of your requests?

 

16. Overall, how satisfied were you with your stay at eleven Robin Mews?

 

17. How likely are you to recommend your accommodation to your fellow students?

 

18. Do you have any other comments, questions or concerns that you would like to bring to our attention?